We are here to discuss an issue which users face mostly and we will provide a solution to the users with instructions which they have to follow step by step and just by doing that their all issues will be resolved easily. In case they face any error while following the instructions they have one more option to resolve their issues by contacting to our tech support system where our skilled and trained technicians will assist them through AOL Email Support Number +0-800-041-8154.

Process for the solution:

If there is an issue which users are facing in finding the “Download AOL Desktop Gold” button, then they can check their email inbox where they can find a subject line, Get Started with AOL Desktop Gold.

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The users can download by using an older version of AOL Desktop

  • Well, to start with this step where the users need to click on the blue Download AOL Desktop Gold
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Illustration for article titled Unable to Install AOL Desktop Gold!em/em
  • After clicking on the link the users have to navigate to their Desktop of their PC and click on save option.



  • After the previous step the users are required to wait for the completion of their downloading process as it is already started. To make it sure that the downloading process of AOL Desktop Gold is still working or not they can check in the lower-left corner of the window. If they can find a spinning icon over there, then it means that the download process is not yet complete.
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Note: the moment download process will be completed, a green check mark will automatically appear next to the file name Install_AOL_Desktop.exe and it will indicate about the complete downloading process and the users can move on to the next step

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  • After completion of downloading process of AOL Desktop Gold, the users have to tap on Install_AOL_Desktop.exe and after that select Show in Folder.
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The users have to move on to the next step after completing downloading process and new Window will appear, and the users are required to double-click on the downloaded file Install_AOL_Desktop.exeto start the process of installation.

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After the previous steps the users are required click simply on INSTALL NOW

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Now it’s time to wait with patience as AOL Desktop Gold is installing.

Note: if there is any is any data saved previously in hard disk from the previous version of AOL Desktop then a prompt window will appear to allow the users to import data. To import the complete data they can click on Yes to import their all older emails (recommended).

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We are moving towards final step as there are few steps left in completion of the process so be careful in following the process after the previous steps now users have to enter their username and then click on Continue button.

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Now it’s time to enter their password when login Window appear

That’s the final step and now the users can use installed AOL Desktop Gold.

We had seen that how the users can resolve the issues ‘unable to install AOL Desktop Gold’ by just following the instruction step by step. The users have to make it sure that they should not miss even a single step or they have to follow each and every step very carefully. While following the steps if the users face any issues or any error they have one more option to resolve the issue through AOL Email Support Number +0-800-041-8154.

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